Frequently Asked Questions

Q : What is the total investment and ongoing costs?

A: The investment can vary depending on many factors. Location of the store, landlords' site contributions, size of the premises, level and type of equipment can all vary.

The minimum requirement for investment is $250,000.00 plus GST.

There is also an initial franchise fee of $60,000 plus GST.. Please note that these costs exclude the real estate cost. A royalty fee of 7% of gross sales is paid every month and each outlet contributes a maximum of 6% of sales towards national advertising.

Q: How long does the whole process take?

A: You could open your new store in as little as 3 months. You need to allow for 6 weeks training and for the store build to be completed.

Your cooperation with the Franchising team will ensure your application progresses as quickly as possible.

Q: Can I have other businesses as well as a Dominos Franchise?

We require hands on, owner operators who are invested in running a successful store. Therefore we request that you
do not have any other business interests when you become a Franchisee.

Q: Do I need citizenship or residency?

A: Yes. All Guarantors and Owners of a Sub-Franchise company entity must be permanent residents of the country in which the store is located. This policy applies to the majority 51% majority share holder, any minority business partner/s and the spouse of the 51% majority shareholder. The Spouse of the 51% majority shareholder in the Sub-Franchisee entity is required by DPE to be a Guarantor under the Sub-Franchise Agreement. For the purposes of this Policy, "Spouse" means the married or de facto partner of the 51% Shareholder.  This includes a couple, of any gender, living together on a genuine domestic basis. 

Q: What if I don't have enough money?

A: You can have one or multiple business partners to be shareholders in the store to ensure you have enough funds to purchase a store.

Q: Will I be responsible for hiring staff?

Yes. The Dominos Operations Team will help you to recruit and train staff.

Q: How long do I have to own the store for? 

You can sell your store at any time.

Q: Will Domino's find the location and fit out the store?

A: Domino's coordinates the entire process from lease negotiations to having the store ready for opening. However, in some circumstances the franchisee can propose a location for our approval. The site approvals, store fit out plans, applications and total project costs are coordinated by the Domino's Development Team. The Franchisee is kept involved and informed during the process and at various stages of the project. All products used in a Domino's store are prepared to a standard specification of Domino's and are supplied by the nominated approved distribution centres.

Q : What hours will the store be open?

A: The trading hours of the store are set by the Domino's operating standard. Opening hours are typically seven days a week from 11:00am to 11:00pm (Sun - Wed), 11:00am to 12:00am (Thurs) and 11:00am to 01:00am (Fri - Sat).

Q : Must the Franchisee have prior experience in restaurant operations?

A: No experience is required although related experience is useful. Domino's will provide comprehensive training at our own stores. The passion and effort of the Franchisee is the most important element of success.

Q : Does Domino's require Franchisees to actively operate the store?

A: Yes. A successful Domino's business requires and responds to the personal input and attention of the owner. It is essential that the Franchisee becomes personally involved in all facets of the business. You can expect to work many hours, particularly at the beginning. You must be willing and able to perform all sales, production and management functions. Running a store is a mandatory requirement of the franchise.

Q : Can a Franchisee own more than one location?

A: A Franchisee that has demonstrated success in operating a profitable store for at least one year may be considered for other locations.

Q : Does Domino's offer financing?

A: Domino's does not offer financing to Franchisees.

Q : If I own a great location, can I get a franchise for Domino's?

A: The selection of new Franchisees is not dependent on just having a great site. Franchisees are selected based on a financial, operational and market conditions.

Q : How much money can a Franchisee expect to earn?

A: Earnings from a store can vary widely and Domino's cannot estimate the results of any particular Franchisee. Success is based on a number of factors; the most important of which is the excellence in operational standards upheld by the Franchisee. There are business risks involved in starting any new business and earnings are not predictable.

Q : I am definitely interested in joining the Domino's family. What do I do next?

A: Click Apply Now! Please complete and forward to us the expression of interest form. On receipt we will send you an information pack along with the comprehensive application form and the confidentiality agreement for you to complete and submit to Domino's. All information will be treated in strict confidence. When an opportunity arises, we will arrange for an interview to discuss the next step in becoming a Domino's Franchisee.